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Northgate Prospera Cardholder Support

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Help for Prospera Rellevate Mastercard Prepaid cardholders, including card access, balances, lost or stolen cards, deposits, and account questions. For urgent card issues, call Customer Service at 1-833-200-1639.

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Rellevate facilitates banking services provided by Republic Bank & Trust Company. Rellevate is not a bank and is not FDIC-insured; FDIC insurance covers the failure of Republic Bank & Trust Company and applies only if certain conditions are met. The Prospera Rellevate Mastercard® Prepaid Card is issued by Republic Bank & Trust Company, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

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